1 – Camelot: joining the profession
Treasury Board Secretariat and the Foreign Investment Review Agency/ Investment Canada (1977-1984)
2 – Good luck: the right person in the right place at the right time
Customs and Excise (1988-1992)
3 – Bad luck: the wrong person in the wrong place at the wrong time
Canada Employment & Immigration Commission, Supply and Service Canada and the Royal Canadian Mint (1992-1994)
4 – Between and rock and a hard place: could it ever have worked?
Public Service Commission of Canada and transition (1994-2000)
Annex 1 – The “Way Forward” proposal of the Public Service Commission
Annex 2 – What Makes a good Deputy Minister?
Glossary, abbreviations & terms